AMERICAS
EMEA
APAC
Calling - Inbound
Calling - Outbound
Carrier Networks
Meetings
Contact Center
Messaging
Dialpad Ai
API Platforms
Integrations
Omnichannel
Analytics
Application
Website
Google Cloud Platform
Workforce Management
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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 60 days
Calling 99.949%
Meetings 99.949%
Contact Center 99.932%
Messaging 99.949%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 90 days
Calling 99.959%
Meetings 99.959%
Contact Center 99.959%
Messaging 99.959%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 365 days
Calling 99.989%
Meetings 99.989%
Contact Center 99.979%
Messaging 99.989%
Dialpad Ai 99.999%
Workforce Management 99.999%

Digital experience: performance degradation in the us-east environment

Incident Report for Dialpad

Resolved

This incident appears to have been resolved.
Posted Jun 10, 2024 - 12:18 PDT

Monitoring

We identified and were able to recover the offending services. The engineering team is closely monitoring the service status. All chats and digital IVR are functional now.
Posted Jun 10, 2024 - 11:54 PDT

Investigating

There are elevated digital IVR errors in the US-East environment. The team is investigating the issue.
Posted Jun 10, 2024 - 10:46 PDT
This incident affected: Omnichannel.