All Systems Operational
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
99.77 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
99.96 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
99.98 % uptime
Today
Contact Center ? Operational
90 days ago
100.0 % uptime
Today
Contact Center - Digital Channels ? Operational
90 days ago
100.0 % uptime
Today
Meetings ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Messaging ? Operational
90 days ago
99.98 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Voice Intelligence Operational
90 days ago
99.94 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
May 25, 2024

No incidents reported today.

May 24, 2024

No incidents reported.

May 23, 2024

No incidents reported.

May 22, 2024

No incidents reported.

May 21, 2024
Resolved - This incident appears to have been resolved as of May 21st 09:45 PDT (16:45 UTC).
May 21, 11:47 PDT
Monitoring - We are currently implementing a fix for this issue. Corrective action is in place and we are monitoring the situation very closely.
May 21, 10:23 PDT
Update - Our team is closely investigating the reported issue, we will update here as soon as we get some improvement.
May 21, 09:36 PDT
Investigating - We are investigating reports of same number assigned to multiple endpoints
May 21, 08:57 PDT
May 20, 2024

No incidents reported.

May 19, 2024

No incidents reported.

May 18, 2024

No incidents reported.

May 17, 2024

No incidents reported.

May 16, 2024

No incidents reported.

May 15, 2024

No incidents reported.

May 14, 2024

No incidents reported.

May 13, 2024
Resolved - As of 10:05 UTC the issue is solved and all traffic back to normal,
May 13, 06:11 PDT
Monitoring - Corrective action is in place and we are monitoring the situation very closely
May 13, 04:21 PDT
Update - All the new calls working fine from 07:15 UTC , few calls were hang (ON CALL status) which was active during the outage window , Our team trying to release those now.
May 13, 03:09 PDT
Update - Our team continues to work for implementation to fix.
May 13, 03:00 PDT
Update - We are continuing to work on a fix for this issue.
May 13, 02:25 PDT
Update - Our team is continuing working to fix the issue.
May 13, 01:52 PDT
Identified - We are currently experiencing a partial outage in Japan,Our team is working on resolving this as soon as possible.
May 13, 01:20 PDT
Update - We are investigating reports of incoming/outbound calls not going through in Japan
May 13, 00:57 PDT
Investigating - We are currently investigating this issue.
May 13, 00:43 PDT
May 12, 2024

No incidents reported.

May 11, 2024

No incidents reported.