All Systems Operational

Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
99.84 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
99.84 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
99.91 % uptime
Today
Application ? Operational
90 days ago
99.81 % uptime
Today
Contact Center ? Operational
90 days ago
99.5 % uptime
Today
Omnichannel ? Operational
90 days ago
100.0 % uptime
Today
Meetings ? Operational
90 days ago
99.85 % uptime
Today
Analytics ? Operational
90 days ago
99.96 % uptime
Today
API Platform ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.96 % uptime
Today
Messaging ? Operational
90 days ago
99.82 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Dialpad Ai Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Operational
90 days ago
99.83 % uptime
Today
Ai Agent ? Operational
90 days ago
99.95 % uptime
Today
Workforce Management Operational
90 days ago
99.91 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jun 13, 2025

No incidents reported today.

Jun 12, 2025
Resolved - This incident has been resolved.
Jun 12, 14:57 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 13:35 PDT
Update - We are aware of a widespread Google Cloud outage that began on June 12, 2025. As Dialpad relies on Google Cloud for certain functionalities, this outage is currently impacting our services, and you may experience issues such as login failures or disruptions in call and messaging capabilities.

What’s Happening?
According to reports from Downdetector and other sources, this global outage is affecting numerous platforms that depend on Google’s infrastructure, including Dialpad, due to issues with Google’s Identity and Access Management services. This has caused widespread disruptions for businesses worldwide.

Our Response
Our team is actively monitoring the situation and working closely with Google to ensure services are restored as quickly as possible. Google is addressing the issue, and we are committed to keeping you informed as updates become available. Please check our Dialpad Status Page for real-time updates on service status.

What You Can Do
Stay updated on the outage via Dialpad's Status Page at https://status.dialpad.com, Downdetector (https://downdetector.com/status/google) or Google’s Cloud Service Health Dashboard (https://status.cloud.google.com).

We understand how critical our services are to your business, and we sincerely apologize for the inconvenience caused by this outage. Our team is doing everything possible to minimize disruption and restore full functionality as soon as Google resolves the issue.

Jun 12, 12:32 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 12, 12:03 PDT
Update - We are currently investigating this issue.

If you are having difficulty contacting Dialpad Support, please visit https://help.dialpad.com and follow the instructions in the banner at the top of the page.

Jun 12, 11:27 PDT
Update - We are continuing to investigate this issue.
Jun 12, 11:21 PDT
Update - We are continuing to investigate this issue.
Jun 12, 11:16 PDT
Update - We are continuing to investigate this issue.
Jun 12, 11:15 PDT
Investigating - We are currently investigating this issue.
Jun 12, 11:09 PDT
Resolved - This incident has been resolved.
Jun 12, 11:07 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 12, 09:01 PDT
Investigating - We are currently investigating this issue.
Jun 12, 08:19 PDT
Jun 11, 2025

No incidents reported.

Jun 10, 2025
Resolved - This incident has been resolved.
Jun 10, 15:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 14:10 PDT
Update - We are continuing to investigate this issue.
Jun 10, 12:23 PDT
Investigating - We are currently investigating this issue.
Jun 10, 11:36 PDT
Resolved - This incident has been resolved.
Jun 10, 06:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 10, 05:58 PDT
Update - We are continuing to work on a fix for this issue.
Jun 10, 05:20 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 10, 05:19 PDT
Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025
Resolved - This incident has been resolved.
Jun 4, 20:51 PDT
Update - We are continuing to investigate this issue.
Jun 4, 19:18 PDT
Investigating - We are currently investigating this issue.
Jun 4, 19:17 PDT
Jun 3, 2025

No incidents reported.

Jun 2, 2025

No incidents reported.

Jun 1, 2025

No incidents reported.

May 31, 2025

No incidents reported.

May 30, 2025

No incidents reported.