Investigating - We are investigating delays in Ai functionality including Transcription and other Ai features.
Jun 24, 2024 - 12:19 PDT
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
99.75 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
99.94 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
99.98 % uptime
Today
Contact Center ? Operational
90 days ago
100.0 % uptime
Today
Contact Center - Digital Channels ? Operational
90 days ago
100.0 % uptime
Today
Meetings ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Messaging ? Operational
90 days ago
99.98 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Voice Intelligence Degraded Performance
90 days ago
100.0 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Jun 24, 2024

Unresolved incident: AI functionality is degraded..

Jun 23, 2024

No incidents reported.

Jun 22, 2024

No incidents reported.

Jun 21, 2024

No incidents reported.

Jun 20, 2024

No incidents reported.

Jun 19, 2024

No incidents reported.

Jun 18, 2024

No incidents reported.

Jun 17, 2024
Resolved - This incident appears to have been resolved as of June 17th, 05:06 PM PST.
Jun 17, 18:15 PDT
Monitoring - A fix has been implemented and outbound faxes are being delivered successfully
Jun 17, 17:30 PDT
Identified - We have identified the issue that is causing outbound faxing errors and we are working to implement a fix as quickly as possible.
Jun 17, 12:42 PDT
Investigating - We are investigating an issue with delivery failures and errors when sending faxes through HelloFax
Jun 17, 10:41 PDT
Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024

No incidents reported.

Jun 10, 2024
Resolved - This incident appears to have been resolved.
Jun 10, 12:18 PDT
Monitoring - We identified and were able to recover the offending services. The engineering team is closely monitoring the service status. All chats and digital IVR are functional now.
Jun 10, 11:54 PDT
Investigating - There are elevated digital IVR errors in the US-East environment. The team is investigating the issue.
Jun 10, 10:46 PDT