Resolved -
This incident has been resolved.
Jul 25, 06:57 PDT
Monitoring -
Corrective action is in place and we are monitoring the situation very closely
Jul 25, 05:56 PDT
Update -
Increased errors in the us-east region affect some customers' omnichannel and IVR experience.
Jul 25, 05:54 PDT
Investigating -
There are increased errors in the us-east region affecting the omnichannel and IVR experience.
Jul 25, 05:42 PDT