Dialpad Status

Sales (844) 979-4824

All Systems Operational

Telephony Infrastructure: Inbound Calls Operational

Telephony Infrastructure: Outbound Calls Operational

Carrier Networks: Local Numbers Operational

Carrier Networks: Toll-Free Numbers Operational

Website Operational

Texting Infrastructure Operational

WebRTC Operational

Google App Engine HR Datastore Operational

Google App Engine Taskqueue Operational

Google App Engine Urlfetch Operational

Voice Intelligence Operational

Integrations Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Oct 12, 2019

No incidents reported today.

Oct 11, 2019

No incidents reported.

Oct 10, 2019

Investigating issue with Outbound calling and VoiceAI

Resolved - This incident has been resolved.
Oct 10, 14:50 PDT

Monitoring - A fix has been implemented and we are monitoring the results.
Oct 10, 14:35 PDT

Update - We are continuing to investigate this issue.
Oct 10, 13:55 PDT

Update - We are continuing to investigate this issue.
Oct 10, 13:54 PDT

Investigating - It appears as small number of calls are experiencing degraded performance of VoiceAI and outbound calling. We are investigating.
Oct 10, 13:43 PDT

Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.

Oct 5, 2019

No incidents reported.

Oct 4, 2019

No incidents reported.

Oct 3, 2019

No incidents reported.

Oct 2, 2019

No incidents reported.

Oct 1, 2019

No incidents reported.

Sep 30, 2019

No incidents reported.

Sep 29, 2019

Outbound calling down in New Zealand

Resolved - This incident has been resolved.
Sep 29, 18:40 PDT

Update - The issue with calling to New Zealand was isolated and resolved. All services are back up and running.
Sep 29, 18:35 PDT

Investigating - We have received notification from a New Zealand client that they are unable to receive inbound calls from an offnet number. A ticket has been opened with our APAC partner and our telephony engineers have been alerted to the possible outage.
Sep 29, 17:20 PDT

Sep 28, 2019

No incidents reported.