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All Systems Operational

Uptime over the past 90 days. View historical uptime.
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
100.0 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
99.91 % uptime
Today
Application ? Operational
90 days ago
100.0 % uptime
Today
Contact Center ? Operational
90 days ago
99.66 % uptime
Today
Omnichannel ? Operational
90 days ago
100.0 % uptime
Today
Meetings ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
API Platform ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
99.96 % uptime
Today
Messaging ? Operational
90 days ago
100.0 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Dialpad Ai Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Ai Agent ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

May 20, 2025
Some customers might experiencing intermittent issue with IVR Workflows
Resolved - This incident has been resolved.
May 20, 19:01 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 11:12 PDT
Some customers might experiencing issues with calling, messaging and meetings
Resolved - This incident has been resolved. Normal channels to Dialpad Support are now operational. Please visit https://www.dialpad.com/contact-us/ to contact Dialpad Support.
May 20, 09:51 PDT
Update - We are continuing to monitor the system. Normal channels to Dialpad Support are now operational. Please visit https://www.dialpad.com/contact-us/ to contact Dialpad Support.
May 20, 09:15 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 20, 09:06 PDT
Update - We are continuing to investigate the issue.
If you are having difficulty contacting Dialpad Support, please visit https://help.dialpad.com and follow the instructions in the banner at the top of the page
May 20, 08:59 PDT
Update - We are continuing to investigate this issue.
May 20, 08:43 PDT
Investigating - We are currently investigating this issue.
May 20, 08:32 PDT
May 19, 2025

No incidents reported.

May 18, 2025

No incidents reported.

May 17, 2025

No incidents reported.

May 16, 2025

No incidents reported.

May 15, 2025
Some customers may be experiencing issues with calls ringing after an operator answers
Resolved - This incident has been resolved.
May 15, 19:44 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 15, 18:37 PDT
Identified - The issue has been identified and a fix is being implemented.
May 15, 18:35 PDT
Investigating - We are currently investigating this issue.
May 15, 18:12 PDT
May 14, 2025

No incidents reported.

May 13, 2025

No incidents reported.

May 12, 2025

No incidents reported.

May 11, 2025
Some customers in Australia may be experiencing a degradation in sending and receiving SMS and MMS messages.
Resolved - The service returned to normal operation.
May 11, 03:08 PDT
Monitoring - The service is being monitored.
May 11, 02:42 PDT
Investigating - The service is being monitored.
May 11, 02:41 PDT
Monitoring - The service is being monitored.
May 11, 02:39 PDT
Update - We are continuing to investigate this issue.
May 11, 01:30 PDT
Update - We are continuing to investigate this issue.
May 11, 00:29 PDT
Update - We are continuing to investigate this issue.
May 10, 23:14 PDT
Update - We are continuing to investigate this issue.
May 10, 22:14 PDT
Update - We are continuing to investigate this issue.
May 10, 21:14 PDT
Update - We are continuing to investigate this issue.
May 10, 20:29 PDT
Update - We are continuing to investigate this issue.
May 10, 20:24 PDT
Investigating - We are currently investigating this issue.
May 10, 19:30 PDT
May 10, 2025
May 9, 2025
Some customers in North America may be experiencing issues with call audio
Resolved - This incident has been resolved.
May 9, 11:23 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 9, 10:49 PDT
Investigating - We are currently investigating this issue.
May 9, 10:43 PDT
Some customers in North America may have experienced issues with calls
Resolved - This incident has been resolved.
May 9, 10:50 PDT
Investigating - We are currently investigating this issue.
May 9, 10:39 PDT
Monitoring - Issue impacted a percentage of calls in North America between 16:20 and 16:46 UTC. A fix has been implemented and we are monitoring the situation.
May 9, 10:31 PDT
May 8, 2025

No incidents reported.

May 7, 2025

No incidents reported.

May 6, 2025
Analytics Live Dashboard may be experiencing delays loading
Resolved - This incident has been resolved.
May 6, 11:55 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 6, 09:49 PDT
Investigating - We are currently investigating this issue.
May 6, 09:42 PDT
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