All Systems Operational
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
99.99 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
100.0 % uptime
Today
Contact Center ? Operational
90 days ago
100.0 % uptime
Today
Contact Center - Digital Channels ? Operational
90 days ago
100.0 % uptime
Today
Meetings ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Messaging ? Operational
90 days ago
99.99 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Voice Intelligence Operational
90 days ago
99.94 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Mar 18, 2024

No incidents reported today.

Mar 17, 2024

No incidents reported.

Mar 16, 2024

No incidents reported.

Mar 15, 2024

No incidents reported.

Mar 14, 2024
Resolved - This incident has been resolved.
Mar 14, 17:33 PDT
Update - We are continuing to investigate this issue.
Mar 14, 16:46 PDT
Investigating - We're currently investigating an issue starting at 2023-03-14 21:40 UTC ,a significant performance degradation in Google Cloud's Datastore service had a short but wide ranging impact on Dialpad's service, including call setup and message delivery. The underlying issue appears to be resolved as of 21:57 UTC.
Mar 14, 15:38 PDT
Mar 13, 2024

No incidents reported.

Mar 12, 2024

No incidents reported.

Mar 11, 2024

No incidents reported.

Mar 10, 2024

No incidents reported.

Mar 9, 2024

No incidents reported.

Mar 8, 2024
Resolved - This incident has been resolved.
Mar 8, 13:52 PST
Monitoring - A fix has been implemented and we are monitoring the results ensuring and we continue to monitor stability.
Mar 8, 13:13 PST
Update - The issue has been identified and a fix is being deployed with continued partial recovery.
Mar 8, 12:29 PST
Update - The issue has been identified and a fix is being deployed with partial recovery.
Mar 8, 11:48 PST
Identified - The issue has been identified and a fix is being deployed
Mar 8, 11:24 PST
Investigating - We are investigating delays in Ai functionality including Transcription and other Ai features.
Mar 8, 11:22 PST
Mar 7, 2024
Resolved - This incident has been resolved.
Mar 7, 15:08 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 7, 14:59 PST
Identified - The issue has been identified and a fix is being deployed.
Mar 7, 13:44 PST
Investigating - We are investigating delays in Ai functionality including Transcription and other Ai features.
Mar 7, 13:40 PST
Mar 6, 2024

No incidents reported.

Mar 5, 2024
Resolved - This incident has been resolved.
Mar 5, 17:00 PST
Update - We are continuing to monitor for any further issues.
Mar 5, 16:42 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Mar 5, 14:11 PST
Update - We are continuing to work on a fix for this issue.
Mar 5, 12:03 PST
Identified - The issue has been identified and a fix is being implemented.
Mar 5, 09:42 PST
Investigating - We are currently investigating an issue that is causing increased real-time data input delays.
Mar 5, 08:30 PST
Mar 4, 2024
Resolved - Latency has recovered and is back to normal,This incident has been resolved.
Mar 4, 10:55 PST
Identified - The issue has been identified and a fix is being implemented.
Mar 4, 10:04 PST
Investigating - We're currently investigating an issue causing Increased Realtime ingestion delay on Apache Pinot.
Mar 4, 10:01 PST