This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
Individual customer experience may vary.
Last 30 days
Calling99.999%
Meetings99.999%
Contact Center99.999%
Messaging99.999%
Dialpad Ai99.999%
Workforce Management99.999%
Last 60 days
Calling99.949%
Meetings99.949%
Contact Center99.932%
Messaging99.949%
Dialpad Ai99.999%
Workforce Management99.999%
Last 90 days
Calling99.959%
Meetings99.959%
Contact Center99.959%
Messaging99.959%
Dialpad Ai99.999%
Workforce Management99.999%
Last 365 days
Calling99.989%
Meetings99.989%
Contact Center99.979%
Messaging99.989%
Dialpad Ai99.999%
Workforce Management99.999%
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As of 10:05 UTC the issue is solved and all traffic back to normal,
Posted May 13, 2024 - 06:11 PDT
Monitoring
Corrective action is in place and we are monitoring the situation very closely
Posted May 13, 2024 - 04:21 PDT
Update
All the new calls working fine from 07:15 UTC , few calls were hang (ON CALL status) which was active during the outage window , Our team trying to release those now.
Posted May 13, 2024 - 03:09 PDT
Update
Our team continues to work for implementation to fix.
Posted May 13, 2024 - 03:00 PDT
Update
We are continuing to work on a fix for this issue.
Posted May 13, 2024 - 02:25 PDT
Update
Our team is continuing working to fix the issue.
Posted May 13, 2024 - 01:52 PDT
Identified
We are currently experiencing a partial outage in Japan,Our team is working on resolving this as soon as possible.
Posted May 13, 2024 - 01:20 PDT
Update
We are investigating reports of incoming/outbound calls not going through in Japan
Posted May 13, 2024 - 00:57 PDT
Investigating
We are currently investigating this issue.
Posted May 13, 2024 - 00:43 PDT
This incident affected: Telephony Infrastructure: Inbound Calls.