AMERICAS
EMEA
APAC
Calling - Inbound
Calling - Outbound
Carrier Networks
Meetings
Contact Center
Messaging
Dialpad Ai
API Platforms
Integrations
Omnichannel
Analytics
Application
Website
Google Cloud Platform
Workforce Management
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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 60 days
Calling 99.949%
Meetings 99.949%
Contact Center 99.932%
Messaging 99.949%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 90 days
Calling 99.959%
Meetings 99.959%
Contact Center 99.959%
Messaging 99.959%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 365 days
Calling 99.989%
Meetings 99.989%
Contact Center 99.979%
Messaging 99.989%
Dialpad Ai 99.999%
Workforce Management 99.999%

AI functionality is degraded.

Incident Report for Dialpad

Resolved

This incident appears to have been resolved as of June 24th, 23:20 UTC(16:20 PST)
Posted Jun 24, 2024 - 16:23 PDT

Monitoring

Corrective action is in place and we are monitoring the situation very closely to ensure that the issue is resolved.
Posted Jun 24, 2024 - 15:33 PDT

Identified

We have identified the issue and implemented a fix that is causing delays in transcription and other AI features. Our team is working on resolving this as soon as possible.
Posted Jun 24, 2024 - 14:09 PDT

Update

Our team is closely investigating the reported issue, we will update here as soon as we get some improvement.
Posted Jun 24, 2024 - 13:55 PDT

Investigating

We are investigating delays in Ai functionality including Transcription and other Ai features.
Posted Jun 24, 2024 - 12:19 PDT
This incident affected: Dialpad Ai.