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Dialpad Meetings SMS Notifications are Undeliverable for some customers

Incident Report for Dialpad

Resolved

As of December 9th, 2024 at 11 AM PST notification services are restored.

Posted Dec 10, 2024 - 06:28 PST

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.

https://help.dialpad.com/docs/adjust-your-dialpad-meetings-notifications

Posted Nov 20, 2024 - 11:03 PST

We are investigating an issue with SMS notifications being blocked for Dialpad meetings. More details will be provided shortly.

Posted Nov 20, 2024 - 10:37 PST

This incident affected: Meetings.