AMERICAS
EMEA
APAC
Calling - Inbound
Calling - Outbound
Carrier Networks
Meetings
Contact Center
Messaging
Dialpad Ai
API Platforms
Integrations
Omnichannel
Analytics
Application
Website
Google Cloud Platform
Workforce Management
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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 60 days
Calling 99.949%
Meetings 99.949%
Contact Center 99.932%
Messaging 99.949%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 90 days
Calling 99.959%
Meetings 99.959%
Contact Center 99.959%
Messaging 99.959%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 365 days
Calling 99.989%
Meetings 99.989%
Contact Center 99.979%
Messaging 99.989%
Dialpad Ai 99.999%
Workforce Management 99.999%

Dialpad Meetings Notification SMS are Undeliverable

Incident Report for Dialpad

Resolved

This incident has been resolved.
Posted Jul 13, 2023 - 21:25 PDT

Update

A fix has been implemented, and we are monitoring the results.
Posted Jul 13, 2023 - 21:15 PDT

Update

A fix has been implemented, and we are monitoring the results.
Posted Jul 13, 2023 - 17:45 PDT

Update

We are continuing to monitor for any further issues.
Posted Jul 13, 2023 - 12:19 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 13, 2023 - 11:59 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.
Posted Jul 13, 2023 - 01:14 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.
Posted Jul 12, 2023 - 20:57 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.
Posted Jul 12, 2023 - 18:14 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications
Posted Jul 12, 2023 - 06:05 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications
Posted Jul 11, 2023 - 20:26 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.
Posted Jul 11, 2023 - 16:34 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications
Posted Jul 11, 2023 - 12:40 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.
Posted Jul 11, 2023 - 09:01 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.
Posted Jul 11, 2023 - 05:00 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.
Posted Jul 11, 2023 - 00:52 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.
Posted Jul 10, 2023 - 20:50 PDT

Update

Our team continues to investigate the issue. In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.
Posted Jul 10, 2023 - 18:07 PDT

Update

Our team continues to investigate the issue.
In the meantime, users can configure email notifications while we continue to work on a fix for text notifications.
Posted Jul 10, 2023 - 14:50 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 10, 2023 - 13:29 PDT

Update

Our team continues to investigate the issue impacting DP Meetings Invites
Posted Jul 10, 2023 - 06:47 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 10, 2023 - 00:49 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 09, 2023 - 20:41 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 09, 2023 - 17:53 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 09, 2023 - 11:26 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 09, 2023 - 06:59 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 08, 2023 - 23:55 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 08, 2023 - 20:33 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 08, 2023 - 17:09 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 08, 2023 - 13:28 PDT

Update

We are continuing to work on a fix for this issue.
Posted Jul 08, 2023 - 03:50 PDT

Update

Dialpad has identified the problem and is working with upstream messaging aggregators and mobile carriers to resolve the issue.
Posted Jul 07, 2023 - 22:05 PDT

Identified

The issue has been identified and working to fix.
Posted Jul 07, 2023 - 21:11 PDT

Update

We are continuing to investigate this issue.
Posted Jul 07, 2023 - 20:00 PDT

Update

Our team continues to investigate the issue.
Posted Jul 07, 2023 - 18:13 PDT

Update

Our team continues to investigate the issue.
Posted Jul 07, 2023 - 16:52 PDT

Update

We are continuing to investigate this issue.
Posted Jul 07, 2023 - 15:27 PDT

Update

The team continue to investigating the meeting notification block, expecting to mitigate as soon as possible .
Posted Jul 07, 2023 - 13:59 PDT

Update

We are continuing to investigate this issue.
Posted Jul 07, 2023 - 13:20 PDT

Investigating

Subset of Dialpad meeting customers may experience issues with SMS deliveries and meeting notification.
Posted Jul 07, 2023 - 13:19 PDT
This incident affected: Meetings and Messaging.