Some customers may be experiencing issues with calling

Incident Report for Dialpad

Resolved

This incident has been resolved.
Posted Jul 01, 2025 - 16:37 PDT

Monitoring

We have identified the issue and have not seen recurrence. We will continue to monitor and root cause.
Posted Jul 01, 2025 - 11:40 PDT

Update

We have not seen recurrence of the issue, but are continuing to investigate the root cause.
Posted Jul 01, 2025 - 10:53 PDT

Update

The incident appears to have started at 16:30 UTC (9:30am Pacific) and ended 3 minutes later. We are investigating.
Posted Jul 01, 2025 - 09:43 PDT

Investigating

We are currently investigating this issue.
Posted Jul 01, 2025 - 09:43 PDT
This incident affected: Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls, and Meetings.