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AMERICAS
EMEA
APAC
Calling - Inbound
Calling - Outbound
Carrier Networks
Meetings
Contact Center
Messaging
Dialpad Ai
API Platforms
Integrations
Omnichannel
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Google Cloud Platform
Workforce Management
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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 60 days
Calling 99.949%
Meetings 99.949%
Contact Center 99.932%
Messaging 99.949%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 90 days
Calling 99.959%
Meetings 99.959%
Contact Center 99.959%
Messaging 99.959%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 365 days
Calling 99.989%
Meetings 99.989%
Contact Center 99.979%
Messaging 99.989%
Dialpad Ai 99.999%
Workforce Management 99.999%

[Degraded] Delay in notifications for calls and messages, real-time transcription, Ai Meetings, Ai recaps, call transfers

Incident Report for Dialpad

Resolved

This incident has been resolved.
Posted Sep 06, 2023 - 16:41 PDT

Update

We are continuing to monitor for any further issues.
Posted Sep 06, 2023 - 15:52 PDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 06, 2023 - 14:18 PDT

Update

Services are still on a degraded state. We’re continuing to investigate the issue.
Posted Sep 06, 2023 - 14:14 PDT

Update

Services are still on a degraded state. We’re continuing to investigate the issue.
Posted Sep 06, 2023 - 12:50 PDT

Update

Services are still on a degraded state. We’re continuing to investigate the issue.
Posted Sep 06, 2023 - 11:27 PDT

Update

Services are still on a degraded state. We’re continuing to investigate the issue.
Posted Sep 06, 2023 - 10:20 PDT

Investigating

Services are still on a degraded state. We’re continuing to investigate the issue.
Posted Sep 06, 2023 - 09:18 PDT

Monitoring

Service is recovering and we are monitoring for stability
Posted Sep 06, 2023 - 08:43 PDT

Update

We are continuing to investigate this issue.
Posted Sep 06, 2023 - 08:33 PDT

Update

We are continuing to investigate this issue.
Posted Sep 06, 2023 - 08:04 PDT

Update

We are continuing to investigate this issue.
Posted Sep 06, 2023 - 08:01 PDT

Investigating

[Degraded] Performance and capabilities in calls and messages. Delays in notifications.
Posted Sep 06, 2023 - 07:30 PDT
This incident affected: Application, Meetings, Messaging, and Dialpad Ai.
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