This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
We are confident we have fixed the issue and are assessing the impact.
Posted Jul 07, 2022 - 00:42 PDT
Monitoring
A fix was deployed on Jul 7 at 04:02 UTC. We are monitoring to ensure all fax related issues have been resolved.
Posted Jul 06, 2022 - 21:07 PDT
Identified
The root cause of the issue has been identified and a fix is being deployed.
Posted Jul 06, 2022 - 21:06 PDT
Investigating
We are currently receiving incorrect fax media from our e-fax provider for inbound faxes. We are actively following up with that provider to recover all missed faxes. You may see significant delays in receiving faxes and/or error messages when you try to access them.