This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
This problem appears to be resolved, as Google has released a fix.According to: https://issues.chromium.org/issues/342545101#comment35 The push just finished. It was pushed to 5% for automatic updates but you should be able to look for updates and download it.
Posted Jun 01, 2024 - 13:11 PDT
Update
We are closely monitoring the issue, Due to a Chrome OS bug Dialpad Chrome CTI Extension made it impossible for Dialpad users to load/use this extension. It will fix once Google releases the new version which is expected on Friday, The workaround is to use 120.0.6099.310 https://chromereleases.googleblog.com/2024/05/long-term-support-channel-update-for.html, then upgrade to 120.0.6099.313 when available
Google released a new ChromeOS LTS-120 version (120.0.6099.312) which caused certain Chrome extensions to crash upon loading. This impacted the Dialpad Chrome CTI Extension and made it impossible for Dialpad users to load/use this extension. This impact is not specific to Dialpad and impacted numerous service providers. Google has acknowledged the root cause and is in the process of releasing a fix through the newer version (120.0.6099.313) targeted for this Friday (30 May 2024).The workaround is to use 120.0.6099.310 https://chromereleases.googleblog.com/2024/05/long-term-support-channel-update-for.html, and upgrade to 120.0.6099.313 when available
Posted May 29, 2024 - 15:19 PDT
Investigating
Google released a new ChromeOS LTS-120 version (120.0.6099.312) which caused certain Chrome extensions to crash upon loading. This impacted the Dialpad Chrome CTI Extension and made it impossible for Dialpad users to load/use this extension. This impact is not specific to Dialpad and impacted numerous service providers. Google has acknowledged the root cause and is in the process of releasing a fix through the newer version (120.0.6099.313) targeted for this Friday (30 May 2024).The workaround is to use 120.0.6099.310 https://chromereleases.googleblog.com/2024/05/long-term-support-channel-update-for.html, and upgrade to 120.0.6099.313 when available
Posted May 29, 2024 - 11:52 PDT
This incident affected: Application, Integrations, and Website.