This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
This incident appears to have been resolved for the majority of customers as of May 7th 2:00pm PDT (21:00 UTC).
Posted May 07, 2024 - 16:13 PDT
Update
We implemented an infrastructure modification and reversed it approximately at 2 PM PDT.All dashboards are responding as normal.Following up with google and are continuing to monitor this incident and will post an update when it has been resolved.
Posted May 07, 2024 - 15:10 PDT
Monitoring
Monitoring (issue identified and fix implemented),Starting at 1:52 PM PST accessing dialpad.com frequently resulted in a 429 error. The issue is understood to be with a misconfiguration in cloud routing policy and has been mitigated. Root cause investigation is ongoing.