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AMERICAS

EMEA

APAC

Calling - Inbound

Calling - Outbound

Carrier Networks

Meetings

Contact Center

Messaging

Dialpad Ai

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Integrations

Omnichannel

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Workforce Management

Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 60 days

Calling 99.949%

Meetings 99.949%

Contact Center 99.932%

Messaging 99.949%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 90 days

Calling 99.959%

Meetings 99.959%

Contact Center 99.959%

Messaging 99.959%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 365 days

Calling 99.989%

Meetings 99.989%

Contact Center 99.979%

Messaging 99.989%

Dialpad Ai 99.999%

Workforce Management 99.999%

Inbound calling issue reported in Indonesia

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted Mar 22, 2021 - 09:48 PDT

Update

We are continuing to monitor for any further issues.

Posted Mar 22, 2021 - 09:35 PDT

Monitoring

service is now up

Posted Mar 22, 2021 - 09:26 PDT

Update

We are continuing to work with our local partner to get this issue resolved.

Posted Mar 22, 2021 - 05:32 PDT

Update

We are continuing to work with carrier to fix this issue

Posted Mar 22, 2021 - 03:36 PDT

Identified

The issue has been identified in one region in Indonesia and we are currently working to get it resolved.

Posted Mar 22, 2021 - 00:51 PDT

Investigating

We are currently investigating a report of inbound calls not connecting for some users in Indonesia.

Posted Mar 21, 2021 - 23:52 PDT

This incident affected: Telephony Infrastructure: Inbound Calls.