This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
Individual customer experience may vary.
Last 30 days
Calling99.999%
Meetings99.999%
Contact Center99.999%
Messaging99.999%
Dialpad Ai99.999%
Workforce Management99.999%
Last 60 days
Calling99.949%
Meetings99.949%
Contact Center99.932%
Messaging99.949%
Dialpad Ai99.999%
Workforce Management99.999%
Last 90 days
Calling99.959%
Meetings99.959%
Contact Center99.959%
Messaging99.959%
Dialpad Ai99.999%
Workforce Management99.999%
Last 365 days
Calling99.989%
Meetings99.989%
Contact Center99.979%
Messaging99.989%
Dialpad Ai99.999%
Workforce Management99.999%
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This incident has been resolved since 5 PM UTC time
Posted Aug 23, 2024 - 12:07 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 23, 2024 - 10:03 PDT
Update
We've identified the issue, and our team is actively working on a resolution.
Posted Aug 23, 2024 - 02:59 PDT
Identified
We have identified the issue, and our team is currently working to resolve it.
Posted Aug 22, 2024 - 22:02 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Aug 22, 2024 - 19:37 PDT
Update
Corrective action is in place and we are monitoring the situation very closely
Posted Aug 22, 2024 - 17:02 PDT
Identified
The issue has been identified and a fix is being implemented.
Posted Aug 22, 2024 - 14:01 PDT
Update
We are continuing to investigate this issue.
Posted Aug 22, 2024 - 12:30 PDT
Update
We are continuing to investigate this issue.
Posted Aug 22, 2024 - 11:16 PDT
Investigating
iOS mobile app do not receive push notifications for channels. When users are mentioned or have notifications for all mentions enabled, they do not receive notifications in the iOS mobile app. Web, native and Android are unaffected. This issue affects only push notifications for channels , call notifications are not affected.