Sales (844) 979-4824

AMERICAS

EMEA

APAC

Calling - Inbound

Calling - Outbound

Carrier Networks

Meetings

Contact Center

Messaging

Dialpad Ai

API Platforms

Integrations

Omnichannel

Analytics

Application

Website

Google Cloud Platform

Workforce Management

Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 60 days

Calling 99.949%

Meetings 99.949%

Contact Center 99.932%

Messaging 99.949%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 90 days

Calling 99.959%

Meetings 99.959%

Contact Center 99.959%

Messaging 99.959%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 365 days

Calling 99.989%

Meetings 99.989%

Contact Center 99.979%

Messaging 99.989%

Dialpad Ai 99.999%

Workforce Management 99.999%

Intermittent outbound call failures to Brazil and Argentina.

Incident Report for Dialpad

Resolved

This incident appears to have been resolved as of June 3rd at 11:20 PST.

Posted Jun 03, 2024 - 11:44 PDT

Monitoring

We performed a fix, and we are constantly monitoring the situation.

Posted Jun 03, 2024 - 11:32 PDT

Identified

We have identified the cause of this incident and are continuing to work towards resolution. Calls should no longer be impacted.

Posted Jun 03, 2024 - 10:48 PDT

Update

We are continuing to investigate this issue.

Posted Jun 03, 2024 - 10:30 PDT

Investigating

We are currently investigating an issue with intermittent outbound call failures to Brazil and Argentina.We're working with the carrier to fix this issue.

Posted Jun 03, 2024 - 10:18 PDT

This incident affected: Telephony Infrastructure: Outbound Calls and Carrier Networks: Local Numbers.