AMERICAS
EMEA
APAC
Calling - Inbound
Calling - Outbound
Carrier Networks
Meetings
Contact Center
Messaging
Dialpad Ai
API Platforms
Integrations
Omnichannel
Analytics
Application
Website
Google Cloud Platform
Workforce Management
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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 60 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 90 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 365 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%

Isolated reports of increased latency

Incident Report for Dialpad

Resolved

This incident has been resolved.
Posted Jan 29, 2020 - 23:04 PST

Update

We are continuing to investigate isolated reports of increased latency in call set up and audio.
Posted Jan 29, 2020 - 20:36 PST

Update

We have received reports that Inbound audio delay in now also being reported in the Asia Pacific Region. This is now being investigated along with the delayed audio in the US and EU.
Posted Jan 29, 2020 - 19:21 PST

Investigating

We are currently investigating reports of inbound audio delay in US and EU.
Posted Jan 29, 2020 - 13:19 PST
This incident affected: Telephony Infrastructure: Inbound Calls.