AMERICAS
EMEA
APAC
Calling - Inbound
Calling - Outbound
Carrier Networks
Meetings
Contact Center
Messaging
Dialpad Ai
API Platforms
Integrations
Omnichannel
Analytics
Application
Website
Google Cloud Platform
Workforce Management
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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 60 days
Calling 99.949%
Meetings 99.949%
Contact Center 99.932%
Messaging 99.949%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 90 days
Calling 99.959%
Meetings 99.959%
Contact Center 99.959%
Messaging 99.959%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 365 days
Calling 99.989%
Meetings 99.989%
Contact Center 99.979%
Messaging 99.989%
Dialpad Ai 99.999%
Workforce Management 99.999%

Microsoft Authentication Outage

Incident Report for Dialpad

Resolved

Microsoft login is continuing to behave normally. We're in the clear.
Posted Sep 28, 2020 - 17:25 PDT

Monitoring

The Microsoft login outage appears to be over, but we will continue monitoring
Posted Sep 28, 2020 - 17:10 PDT

Update

The Microsoft login outage is still ongoing. We hope to receive more updates from Microsoft soon.
Posted Sep 28, 2020 - 16:58 PDT

Update

Microsoft is now attempting to find another fix.
Posted Sep 28, 2020 - 16:08 PDT

Update

Microsoft is now reporting that they have deployed a fix, but the fix has not yet affected Dialpad.
Posted Sep 28, 2020 - 15:59 PDT

Identified

Login via Microsoft is currently unavailable, but users that are currently logged in can still initiate and receive calls. Microsoft is currently investigating, and direct updates can be found at https://status.office365.com/
Posted Sep 28, 2020 - 15:24 PDT

Investigating

We are currently investigating a possible issue impacting service
Posted Sep 28, 2020 - 15:06 PDT
This incident affected: Website.