Unplanned maintenance scheduled for Notification Services

Sales (844) 979-4824

Scheduled Maintenance Report for Dialpad

Completed

The scheduled maintenance has been completed.

Posted Sep 10, 2023 - 23:01 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Sep 10, 2023 - 21:00 PDT

Scheduled

Dialpad will be undertaking urgent maintenance on one of the services that was impacted earlier this week. While we do not anticipate a major impact during this scheduled maintenance period there may be a degradation in performance for the following services.
- Notifications of new calls & messages
- Ai Recaps
- Transcriptions
- Call transfers
- Meetings recordings
- Contact Center agent status and wrapup

Services will be returned to normal as soon as maintenance is completed after both windows.

Posted Sep 08, 2023 - 17:31 PDT

This scheduled maintenance affected: Application, Contact Center, Contact Center - Digital Channels, Meetings, Messaging, and Voice Intelligence.