AMERICAS
EMEA
APAC
Calling - Inbound
Calling - Outbound
Carrier Networks
Meetings
Contact Center
Messaging
Dialpad Ai
API Platforms
Integrations
Omnichannel
Analytics
Application
Website
Google Cloud Platform
Workforce Management
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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 60 days
Calling 99.949%
Meetings 99.949%
Contact Center 99.932%
Messaging 99.949%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 90 days
Calling 99.959%
Meetings 99.959%
Contact Center 99.959%
Messaging 99.959%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 365 days
Calling 99.989%
Meetings 99.989%
Contact Center 99.979%
Messaging 99.989%
Dialpad Ai 99.999%
Workforce Management 99.999%

Intermittent issues with Dialpad services.

Incident Report for Dialpad

Resolved

This incident has been resolved.
Posted Apr 28, 2022 - 10:42 PDT

Update

We are continuing to monitor the situation for any further errors.
Posted Apr 28, 2022 - 10:11 PDT

Monitoring

We are seeing improvement in the services and the error rates have decreased drastically. We're monitoring the situation to ensure no other issues occur.
Posted Apr 28, 2022 - 09:26 PDT

Identified

An upstream third party provider is experiencing issues. Dialpad users may experience anything from delays or errors using the service to calling/messages/meetings issues. Mitigations are in place and the errors have decreased but we are actively monitoring the situation.
Posted Apr 28, 2022 - 08:59 PDT

Investigating

We're experiencing issues with some of our services. Will update soon
Posted Apr 28, 2022 - 08:48 PDT