AMERICAS
EMEA
APAC
Calling - Inbound
Calling - Outbound
Carrier Networks
Meetings
Contact Center
Messaging
Dialpad Ai
API Platforms
Integrations
Omnichannel
Analytics
Application
Website
Google Cloud Platform
Workforce Management
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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 60 days
Calling 99.949%
Meetings 99.949%
Contact Center 99.932%
Messaging 99.949%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 90 days
Calling 99.959%
Meetings 99.959%
Contact Center 99.959%
Messaging 99.959%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 365 days
Calling 99.989%
Meetings 99.989%
Contact Center 99.979%
Messaging 99.989%
Dialpad Ai 99.999%
Workforce Management 99.999%

SMS Infrastructure Degraded

Incident Report for Dialpad

Resolved

All clear as of 8:10am today.
Posted May 06, 2015 - 11:00 PDT

Monitoring

SMS messages are successfully working. We are still monitoring until we have a full "all clear". Please report any issues to support@switch.co if you find any issues with SMS.
Posted May 06, 2015 - 08:10 PDT

Investigating

SMS message sending and receiving is currently unavailable. We are working with our carrier partners to determine the cause of the issue and will update as soon as we have more information. No ETA currently available.
Posted May 06, 2015 - 07:57 PDT