Sales (844) 979-4824

AMERICAS

EMEA

APAC

Calling - Inbound

Calling - Outbound

Carrier Networks

Meetings

Contact Center

Messaging

Dialpad Ai

API Platforms

Integrations

Omnichannel

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Google Cloud Platform

Workforce Management

Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 60 days

Calling 99.949%

Meetings 99.949%

Contact Center 99.932%

Messaging 99.949%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 90 days

Calling 99.959%

Meetings 99.959%

Contact Center 99.959%

Messaging 99.959%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 365 days

Calling 99.989%

Meetings 99.989%

Contact Center 99.979%

Messaging 99.989%

Dialpad Ai 99.999%

Workforce Management 99.999%

Outbound calls from Malaysia to China

Incident Report for Dialpad

Resolved

As of 5:34 AM PST, the issue is solved and all traffic back to normal.

Posted Aug 28, 2019 - 05:34 PDT

Monitoring

Corrective action is in place and we are monitoring the situation very closely.

Posted Aug 27, 2019 - 23:08 PDT

Update

We are continuing to work on a fix for this issue.

Posted Aug 27, 2019 - 22:31 PDT

Identified

We have isolated where the issue is and working on a fix. Our team is working on resolving this as soon as possible.

Posted Aug 27, 2019 - 22:25 PDT

Investigating

We are investigating reports of outbound calls from Malaysia to China arenot going through. The issue has currently being investigated.

Posted Aug 27, 2019 - 22:17 PDT

This incident affected: Telephony Infrastructure: Outbound Calls and Carrier Networks: Local Numbers.