This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
Google has confirmed that this issue has been fully resolved.
Posted Jun 07, 2017 - 15:09 PDT
Monitoring
This issue seems to be resolved now. We will continue to monitor before marking resolved and will keep status at "Degraded Performance" until the all clear is given. The root cause of the issues (high latency in our Google AppEngine requests, acknowledged by Google) seem to be gone and calls are now completing normally. We will be working with Google to provide a more detailed post-mortem shortly.
Posted Jun 07, 2017 - 14:35 PDT
Identified
The root cause of this issue has been identified and is being actively worked on to mitigate. Updates to follow.
Posted Jun 07, 2017 - 14:08 PDT
Investigating
We are investigating some isolated issues with client registration that may affect the ability to place or receive calls