Sales (844) 979-4824

AMERICAS

EMEA

APAC

Calling - Inbound

Calling - Outbound

Carrier Networks

Meetings

Contact Center

Messaging

Dialpad Ai

API Platforms

Integrations

Omnichannel

Analytics

Application

Website

Google Cloud Platform

Workforce Management

Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 60 days

Calling 99.949%

Meetings 99.949%

Contact Center 99.932%

Messaging 99.949%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 90 days

Calling 99.959%

Meetings 99.959%

Contact Center 99.959%

Messaging 99.959%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 365 days

Calling 99.989%

Meetings 99.989%

Contact Center 99.979%

Messaging 99.989%

Dialpad Ai 99.999%

Workforce Management 99.999%

SMS delivery failures in United States/Canada

Incident Report for Dialpad

Resolved

SMS delivery is stable and we have seen no further errors during monitoring

Posted Sep 28, 2023 - 16:31 PDT

Update

SMS delivery rates appear to have returned to normal. We are continuing to monitor for stability and normal message deliverability

Posted Sep 28, 2023 - 15:16 PDT

Monitoring

SMS delivery rates appear to have returned to normal. We are currently monitoring for stability and normal message deliverability

Posted Sep 28, 2023 - 13:48 PDT

Identified

The issue with failed/undelivered messages has been identified as an industry level issue affecting multiple providers

Posted Sep 28, 2023 - 13:25 PDT

Investigating

We are currently investigating an increase in failed/undelivered SMS messages

Posted Sep 28, 2023 - 13:07 PDT

This incident affected: Carrier Networks: Messaging.