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Unable to place outbound calls in Korea

Incident Report for Dialpad

Resolved

As of 9:55 pm PST, the issue is solved and all traffic is back to normal.

Posted Jun 24, 2020 - 21:56 PDT

Update

We are continuing to investigate this issue.

Posted Jun 24, 2020 - 20:48 PDT

Investigating

Users in South Korea have reported an issue where they are unable to place outbound calls. We have opened an investigation with our upstream partner. Updates are soon to come.

Posted Jun 24, 2020 - 19:27 PDT

This incident affected: Carrier Networks: Local Numbers.