Sales (844) 979-4824

AMERICAS

EMEA

APAC

Calling - Inbound

Calling - Outbound

Carrier Networks

Meetings

Contact Center

Messaging

Dialpad Ai

API Platforms

Integrations

Omnichannel

Analytics

Application

Website

Google Cloud Platform

Workforce Management

Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 60 days

Calling 99.949%

Meetings 99.949%

Contact Center 99.932%

Messaging 99.949%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 90 days

Calling 99.959%

Meetings 99.959%

Contact Center 99.959%

Messaging 99.959%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 365 days

Calling 99.989%

Meetings 99.989%

Contact Center 99.979%

Messaging 99.989%

Dialpad Ai 99.999%

Workforce Management 99.999%

Some call recordings may not be available

Incident Report for Dialpad

Resolved

No recurrence of the issue. We believe this has been fully mitigated. We expect that retries will have populated all call recordings.

Posted Oct 30, 2024 - 19:07 PDT

Monitoring

The rollback has completed and operations have returned to normal. We will monitor the situation for a short time to be certain.

Posted Oct 30, 2024 - 18:47 PDT

Identified

We have identified a potential root cause and are reverting the breaking change.

Posted Oct 30, 2024 - 18:34 PDT

Investigating

We are currently investigating reports that some call recordings are missing.

Posted Oct 30, 2024 - 17:54 PDT

This incident affected: Application.