Sales (844) 979-4824

Analytics Live Dashboard / Wallboard / Analytics page (calls and heatmap tab) temporary unavailable

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted Nov 16, 2023 - 23:17 PST

A fix has been implemented and we are monitoring the results.

Posted Nov 16, 2023 - 22:53 PST

Analytics page (calls and heatmap tab) is restored. Fix is on the way for Analytics Live Dashboard and Wallboard.

Posted Nov 16, 2023 - 22:10 PST

We are continuing to work on a fix for this issue.

Posted Nov 16, 2023 - 21:36 PST

We are continuing to work on a fix for this issue.

Posted Nov 16, 2023 - 19:49 PST

The issue has been identified and a fix is being implemented.

Posted Nov 16, 2023 - 18:21 PST

This incident affected: Contact Center.