This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
Individual customer experience may vary.
Last 30 days
Calling99.999%
Meetings99.999%
Contact Center99.999%
Messaging99.999%
Dialpad Ai99.999%
Workforce Management99.999%
Last 60 days
Calling99.999%
Meetings99.999%
Contact Center99.999%
Messaging99.999%
Dialpad Ai99.999%
Workforce Management99.999%
Last 90 days
Calling99.999%
Meetings99.999%
Contact Center99.999%
Messaging99.999%
Dialpad Ai99.999%
Workforce Management99.999%
Last 365 days
Calling99.999%
Meetings99.999%
Contact Center99.999%
Messaging99.999%
Dialpad Ai99.999%
Workforce Management99.999%
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A fix has been implemented and we are monitoring the results.
Posted Mar 20, 2024 - 19:35 PDT
Update
We are continuing to work on a fix for inbound calls.
Posted Mar 20, 2024 - 19:18 PDT
Update
We are continuing to work on a fix for inbound calls.
Posted Mar 20, 2024 - 17:51 PDT
Identified
The issue has been identified and outbound calls should be resolved now.However, inbound calls remain affected, and efforts to find a solution are ongoing.
Posted Mar 20, 2024 - 16:32 PDT
Update
We are continuing to investigate this issue.
Posted Mar 20, 2024 - 15:06 PDT
Investigating
We are investigating call quality issues with calls in New Zealand for some customers. The issue affects primarily inbound calls and audio may drop unexpectedly or for brief periods.
Posted Mar 20, 2024 - 14:43 PDT
This incident affected: Carrier Networks: Local Numbers and Carrier Networks: Toll-Free Numbers.