AMERICAS
EMEA
APAC
Calling - Inbound
Calling - Outbound
Carrier Networks
Meetings
Contact Center
Messaging
Dialpad Ai
API Platforms
Integrations
Omnichannel
Analytics
Application
Website
Google Cloud Platform
Workforce Management
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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 60 days
Calling 99.949%
Meetings 99.949%
Contact Center 99.932%
Messaging 99.949%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 90 days
Calling 99.959%
Meetings 99.959%
Contact Center 99.959%
Messaging 99.959%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 365 days
Calling 99.989%
Meetings 99.989%
Contact Center 99.979%
Messaging 99.989%
Dialpad Ai 99.999%
Workforce Management 99.999%

Issues with Outbound/Inbound calls

Incident Report for Dialpad

Resolved

This incident has been resolved.
Posted May 03, 2022 - 12:30 PDT

Monitoring

The issue has been identified and the fix has been implemented. Calls are working as intended. We are currently monitoring the situation.
Posted May 03, 2022 - 12:20 PDT

Update

We are still investigating the current issue with making and receiving some calls. Will provide an update soon.
Posted May 03, 2022 - 12:15 PDT

Investigating

We are currently investigating an issue with making and receiving calls.
Posted May 03, 2022 - 11:44 PDT
This incident affected: Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls.