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Issues with Outbound/Inbound calls

Incident Report for Dialpad

Resolved

This incident has been resolved.
Posted May 03, 2022 - 12:30 PDT

Monitoring

The issue has been identified and the fix has been implemented. Calls are working as intended. We are currently monitoring the situation.
Posted May 03, 2022 - 12:20 PDT

Update

We are still investigating the current issue with making and receiving some calls. Will provide an update soon.
Posted May 03, 2022 - 12:15 PDT

Investigating

We are currently investigating an issue with making and receiving calls.
Posted May 03, 2022 - 11:44 PDT
This incident affected: Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls.
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