Sales (844) 979-4824

AMERICAS

EMEA

APAC

Calling - Inbound

Calling - Outbound

Carrier Networks

Meetings

Contact Center

Messaging

Dialpad Ai

API Platforms

Integrations

Omnichannel

Analytics

Application

Website

Google Cloud Platform

Workforce Management

Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 60 days

Calling 99.949%

Meetings 99.949%

Contact Center 99.932%

Messaging 99.949%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 90 days

Calling 99.959%

Meetings 99.959%

Contact Center 99.959%

Messaging 99.959%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 365 days

Calling 99.989%

Meetings 99.989%

Contact Center 99.979%

Messaging 99.989%

Dialpad Ai 99.999%

Workforce Management 99.999%

Inbound SMS is not being received from some wireless networks

Incident Report for Dialpad

Resolved

As of 11:53 AM PST messaging traffic has returned to normal

Posted Oct 01, 2024 - 12:53 PDT

Monitoring

The industry partner reverted a change which was implemented on September 30th. Our tests are going through and we are monitoring for stability

Posted Oct 01, 2024 - 12:00 PDT

Investigating

We are currently investigating an issue with our industry partner causing some failed inbound SMS where the sender is receiving a "Sorry this service is not available" error message. Teams are working to isolate the issue.

Posted Oct 01, 2024 - 10:56 PDT

This incident affected: Carrier Networks: Messaging and Messaging.