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We're currently investigating an issue with our analytics features

Incident Report for Dialpad

Resolved

The incident has been resolved.
Posted Nov 20, 2024 - 21:54 PST

Monitoring

We are working to fully resolve the issue with launchpad. As a workaround, if launchpad screen is still not loading, please restart the app.
Posted Nov 20, 2024 - 15:59 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 20, 2024 - 14:45 PST

Update

We are continuing to investigate this issue.
Posted Nov 20, 2024 - 13:18 PST

Update

We are continuing to investigate this issue.
Posted Nov 20, 2024 - 12:05 PST

Investigating

We're experiencing an elevated level of errors from our analytics launchpad and are currently looking into the issue.
Posted Nov 20, 2024 - 12:04 PST
This incident affected: Contact Center.
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