Sales (844) 979-4824

AMERICAS

EMEA

APAC

Calling - Inbound

Calling - Outbound

Carrier Networks

Meetings

Contact Center

Messaging

Dialpad Ai

API Platforms

Integrations

Omnichannel

Analytics

Application

Website

Google Cloud Platform

Workforce Management

Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 60 days

Calling 99.949%

Meetings 99.949%

Contact Center 99.932%

Messaging 99.949%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 90 days

Calling 99.959%

Meetings 99.959%

Contact Center 99.959%

Messaging 99.959%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 365 days

Calling 99.989%

Meetings 99.989%

Contact Center 99.979%

Messaging 99.989%

Dialpad Ai 99.999%

Workforce Management 99.999%

Block on outgoing SMS / MMS for unregistered numbers

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted Nov 06, 2024 - 16:06 PST

Monitoring

If you are currently unable to send SMS/MMS due to an error message about registration, it is likely that your number is not registered to an approved A2P Campaign. Please reach out to your company’s Dialpad Administrator urging them to register. They can also contact support to temporarily lift the block while this is in progress, until December 1st when such messages will be blocked by US mobile carriers.

For more information please visit: https://help.dialpad.com/docs/sms-registration

Posted Nov 05, 2024 - 13:23 PST

This incident affected: Carrier Networks: Messaging.