This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
Individual customer experience may vary.
Last 30 days
Calling99.999%
Meetings99.999%
Contact Center99.999%
Messaging99.999%
Dialpad Ai99.999%
Workforce Management99.999%
Last 60 days
Calling99.949%
Meetings99.949%
Contact Center99.932%
Messaging99.949%
Dialpad Ai99.999%
Workforce Management99.999%
Last 90 days
Calling99.959%
Meetings99.959%
Contact Center99.959%
Messaging99.959%
Dialpad Ai99.999%
Workforce Management99.999%
Last 365 days
Calling99.989%
Meetings99.989%
Contact Center99.979%
Messaging99.989%
Dialpad Ai99.999%
Workforce Management99.999%
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Our partner has now resolved the incident with Inbound calls in Canada.
Posted Nov 16, 2021 - 03:43 PST
Update
We are seeing improvement on testing calls to Canada numbers. We're continuing to engage with our partner about the issue, and we will continue to provide further updates as they become available.
Posted Nov 16, 2021 - 01:48 PST
Update
We are continuing to investigate the issue at this time. We're continuing to engage with our partner about the issue, and we will continue to provide further updates as they become available.
Posted Nov 15, 2021 - 23:34 PST
Update
We are continuing to investigate the issue at this time. We're continuing to engage with our partner about the issue, and we will continue to provide further updates as they become available.
Posted Nov 15, 2021 - 21:28 PST
Update
We are continuing to investigate the issue at this time. We're continuing to engage with our partner about the issue, and we will continue to provide further updates as they become available.
Posted Nov 15, 2021 - 20:27 PST
Update
We are continuing to investigate the issue at this time. We're continuing to engage with our partner about the issue, and we will continue to provide further updates as they become available.
Posted Nov 15, 2021 - 19:30 PST
Update
We are continuing to investigate the issue at this time. We're continuing to engage with our partner about the issue, and we will continue to provide further updates as they become available.
Posted Nov 15, 2021 - 17:10 PST
Update
We are continuing to investigate the issue at this time. We would like to add that customers may also experience intermittent call quality issues on some Canadian calls that do set-up (bad audio, no DTMF, etc). We will continue to provide updates as they become available.
Posted Nov 15, 2021 - 16:35 PST
Update
We are continuing to investigate the issue and we will advise as updates become available.
Posted Nov 15, 2021 - 15:42 PST
Update
We are continuing to investigate the issue at this time. We would like to add that customers may also experience intermittent call quality issues on some Canadian calls that do set-up (bad audio, no DTMF, etc). We will continue to provide updates as they become available.
Posted Nov 15, 2021 - 14:48 PST
Update
We are continuing to investigate the issue and we will advise as updates become available.
Posted Nov 15, 2021 - 14:28 PST
Update
We are continuing our investigation into call failures in Canada.
Posted Nov 15, 2021 - 13:55 PST
Update
We are continuing our investigation into call failures in Canada.
Posted Nov 15, 2021 - 13:22 PST
Update
We are continuing to investigate reports of incoming calls not going through in Canada.
Posted Nov 15, 2021 - 12:51 PST
Update
We are continuing our investigation into call failures in Canada.
Posted Nov 15, 2021 - 12:09 PST
Update
We are continuing to investigate reports of incoming calls not going through in Canada.
Posted Nov 15, 2021 - 11:42 PST
Update
We are continuing to investigate reports of incoming calls not going through in Canada.
Posted Nov 15, 2021 - 11:20 PST
Investigating
We are investigating reports of incoming calls not going through in Canada.
Posted Nov 15, 2021 - 11:07 PST
This incident affected: Telephony Infrastructure: Inbound Calls.