Inbound call center/department calls to deskphones having issues

Incident Report for Dialpad

Resolved

We are setting this incident to resolved. We received confirmation the fix has resolved the issue.
Posted Jun 08, 2021 - 14:16 PDT

Monitoring

Our engineering team has pushed a fix for this issue. We are currently monitoring.
Posted Jun 08, 2021 - 13:15 PDT

Identified

We have received reports and identified an issue with inbound call center/department calls to desk phones. Our engineering team is working on a fix.
Posted Jun 08, 2021 - 11:58 PDT
This incident affected: Telephony Infrastructure: Inbound Calls.