This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
The issue has been identified and a fix has been deployed.
Posted Jun 27, 2023 - 11:08 PDT
Update
We are continuing to investigate this issue.
Posted Jun 27, 2023 - 11:00 PDT
Update
We are continuing to investigate the backups with the FTS queue.
Posted Jun 27, 2023 - 10:39 PDT
Investigating
We are receiving reports of the FTS queue being backed up. We are currently investigating this issue. Impact: New contact affinity and shared contact will not be searchable. eg. An admin creates a shared contact but others in the company can't find it.