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AMERICAS

EMEA

APAC

Calling - Inbound

Calling - Outbound

Carrier Networks

Meetings

Contact Center

Messaging

Dialpad Ai

API Platforms

Integrations

Omnichannel

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Application

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Google Cloud Platform

Workforce Management

Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 60 days

Calling 99.949%

Meetings 99.949%

Contact Center 99.932%

Messaging 99.949%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 90 days

Calling 99.959%

Meetings 99.959%

Contact Center 99.959%

Messaging 99.959%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 365 days

Calling 99.989%

Meetings 99.989%

Contact Center 99.979%

Messaging 99.989%

Dialpad Ai 99.999%

Workforce Management 99.999%

Outbound calling down in New Zealand

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted Sep 29, 2019 - 18:40 PDT

Update

The issue with calling to New Zealand was isolated and resolved. All services are back up and running.

Posted Sep 29, 2019 - 18:35 PDT

Investigating

We have received notification from a New Zealand client that they are unable to receive inbound calls from an offnet number. A ticket has been opened with our APAC partner and our telephony engineers have been alerted to the possible outage.

Posted Sep 29, 2019 - 17:20 PDT

This incident affected: Telephony Infrastructure: Inbound Calls.