Inbound calling issues in Brazil

Sales (844) 979-4824

Incident Report for Dialpad

Resolved

This incident has been resolved.

Posted Feb 28, 2022 - 13:26 PST

Update

We are still working with our partner to implement the fix for this issue.

Posted Feb 28, 2022 - 12:23 PST

Identified

The issue has been identified and a fix is being implemented.

Posted Feb 28, 2022 - 11:23 PST

Update

We are continuing to investigate this issue with our partner.

Posted Feb 28, 2022 - 10:20 PST

Investigating

We are investigating a small percentage of numbers unable to receive inbound calls in Brazil. We have escalated this issue with our partner and are working to resolve the issue now.

Posted Feb 28, 2022 - 09:20 PST

This incident affected: Telephony Infrastructure: Inbound Calls.