Some customers may be experiencing issues with Omnichannel

Incident Report for Dialpad

Resolved

This incident has been resolved.
Posted Jan 02, 2025 - 11:11 PST

Update

All services are operating normally. This issue has been resolved.
Posted Jan 02, 2025 - 11:10 PST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jan 02, 2025 - 10:25 PST

Identified

The issue has been identified and a fix is being implemented.
Posted Jan 02, 2025 - 09:59 PST

Investigating

We are currently investigating this issue.
Posted Jan 02, 2025 - 09:43 PST
This incident affected: Omnichannel.