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Calling - Inbound

Calling - Outbound

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Meetings

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Messaging

Dialpad Ai

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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 60 days

Calling 99.949%

Meetings 99.949%

Contact Center 99.932%

Messaging 99.949%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 90 days

Calling 99.959%

Meetings 99.959%

Contact Center 99.959%

Messaging 99.959%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 365 days

Calling 99.989%

Meetings 99.989%

Contact Center 99.979%

Messaging 99.989%

Dialpad Ai 99.999%

Workforce Management 99.999%

Outbound calls not going through to some mobile carriers in Vietnam

Incident Report for Dialpad

Resolved

The issue has been resolved.

Posted Aug 05, 2019 - 02:57 PDT

Identified

We've identified and resolved the initial issue with calls not going through. We are still seeing some issues with the caller ID displaying the wrong number for those calls that were failing.

Posted Aug 05, 2019 - 01:22 PDT

Investigating

We've received a report that some outbound calls are not going through to mobile numbers in Vietnam.

Posted Aug 05, 2019 - 01:17 PDT

This incident affected: Telephony Infrastructure: Outbound Calls.