This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
Individual customer experience may vary.
Last 30 days
Calling99.999%
Meetings99.999%
Contact Center99.999%
Messaging99.999%
Dialpad Ai99.999%
Workforce Management99.999%
Last 60 days
Calling99.949%
Meetings99.949%
Contact Center99.932%
Messaging99.949%
Dialpad Ai99.999%
Workforce Management99.999%
Last 90 days
Calling99.959%
Meetings99.959%
Contact Center99.959%
Messaging99.959%
Dialpad Ai99.999%
Workforce Management99.999%
Last 365 days
Calling99.989%
Meetings99.989%
Contact Center99.979%
Messaging99.989%
Dialpad Ai99.999%
Workforce Management99.999%
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As of 10:20 PM UTC all systems have returned to normal
Posted Sep 18, 2024 - 15:31 PDT
Monitoring
A fix has been implemented and we are seeing services return to normal. We are continuing to monitor for any further issues.
Posted Sep 18, 2024 - 15:21 PDT
Update
We are continuing to work on a fix to fully restore services. We are currently seeing intermittent issues causing various failures.
Posted Sep 18, 2024 - 15:15 PDT
Identified
Dialpad identified that the issue reoccurred between 8:42 and 8:52 PM UTC. We are continuing to investigate to prevent recurrence.
Posted Sep 18, 2024 - 14:14 PDT
Monitoring
Impacted services have started to recover as of 8:04 PM UTC. We are continuing to isolate the issue and ensure all impacted services are back to normal.
Please retry or reload if issues are still present.
Posted Sep 18, 2024 - 13:24 PDT
Investigating
We are investigating reports of call failures, unable to join meetings, or access Dialpad admin portal
Posted Sep 18, 2024 - 13:16 PDT
This incident affected: Telephony Infrastructure: Inbound Calls, Telephony Infrastructure: Outbound Calls, Application, Meetings, and Google Cloud Platform.