This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
Our carriers have implemented a solution and our testing shows successful inbound calls to Toll Free at this time. We will continue to monitor the situation and update as appropriate
Posted Oct 06, 2021 - 20:29 PDT
Update
Our carriers have identified the issue with an upstream provider and are working to implement a mitigation strategy. We will post updates here as they become available
Posted Oct 06, 2021 - 19:51 PDT
Update
Update: We continue to investigate this issue with our carriers in the US & Canada. This is causing a failure on inbound calls to Toll-Free numbers. We will post updates here as more information becomes available.
Posted Oct 06, 2021 - 18:55 PDT
Investigating
We are currently investigating this issue.
Posted Oct 06, 2021 - 18:05 PDT
This incident affected: Carrier Networks: Toll-Free Numbers.