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AMERICAS

EMEA

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Calling - Inbound

Calling - Outbound

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Meetings

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Messaging

Dialpad Ai

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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 60 days

Calling 99.949%

Meetings 99.949%

Contact Center 99.932%

Messaging 99.949%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 90 days

Calling 99.959%

Meetings 99.959%

Contact Center 99.959%

Messaging 99.959%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 365 days

Calling 99.989%

Meetings 99.989%

Contact Center 99.979%

Messaging 99.989%

Dialpad Ai 99.999%

Workforce Management 99.999%

Toll Free Quality Degradation - 12/29/15

Incident Report for Dialpad

Resolved

Starting at 11:30am PST on 12/29/15, we detected that the audio quality on a number of Toll-Free calls had degraded to the point that calls to some of those Toll-free numbers would have been very low quality. We identified the issue as coming from a particular data center of one of our carrier partners for those numbers and took steps to reroute those numbers to a different provider, which was completed within 90 minutes and all systems and quality was reported back to normal by 1:20pm PST on 12/29/15.

Posted Dec 30, 2015 - 08:12 PST