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AMERICAS

EMEA

APAC

Calling - Inbound

Calling - Outbound

Carrier Networks

Meetings

Contact Center

Messaging

Dialpad Ai

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Omnichannel

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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 60 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 90 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Last 365 days

Calling 99.999%

Meetings 99.999%

Contact Center 99.999%

Messaging 99.999%

Dialpad Ai 99.999%

Workforce Management 99.999%

Inbound calls dropping in Brazil

Incident Report for Dialpad

Resolved

As of 12:40 PM PST, the issue is solved and all traffic back to normal.

Posted Sep 18, 2020 - 16:32 PDT

Update

As of 12:40 PM PST, the issue is solved and all traffic back to normal.

Posted Sep 18, 2020 - 16:31 PDT

Monitoring

Corrective action is in place and we are monitoring the situation very closely

Posted Sep 18, 2020 - 14:42 PDT

Identified

The issue has been identified and a fix has been implemented.

Posted Sep 18, 2020 - 14:41 PDT

Investigating

We are investigating reports of incoming calls not going through in Brazil.

Posted Sep 18, 2020 - 11:21 PDT

This incident affected: Telephony Infrastructure: Inbound Calls.