AMERICAS
EMEA
APAC
Calling - Inbound
Calling - Outbound
Carrier Networks
Meetings
Contact Center
Messaging
Dialpad Ai
API Platforms
Integrations
Omnichannel
Analytics
Application
Website
Google Cloud Platform
Workforce Management
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Latest Update: All systems operational

This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.

Individual customer experience may vary.

Last 30 days
Calling 99.999%
Meetings 99.999%
Contact Center 99.999%
Messaging 99.999%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 60 days
Calling 99.949%
Meetings 99.949%
Contact Center 99.932%
Messaging 99.949%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 90 days
Calling 99.959%
Meetings 99.959%
Contact Center 99.959%
Messaging 99.959%
Dialpad Ai 99.999%
Workforce Management 99.999%
Last 365 days
Calling 99.989%
Meetings 99.989%
Contact Center 99.979%
Messaging 99.989%
Dialpad Ai 99.999%
Workforce Management 99.999%

We are currently investigating a possible issue impacting service in UK and Amsterdam

Incident Report for Dialpad

Resolved

As of 10:56 AM PST, the issue is solved and all traffic back to normal.
Posted Jan 06, 2020 - 10:56 PST

Update

Corrective action is in place and we are monitoring the situation very closely. We will update new status as soon as possible.
Posted Jan 06, 2020 - 10:52 PST

Monitoring

Corrective action is in place and we are monitoring the situation very closely.
Posted Jan 06, 2020 - 10:09 PST

Identified

We have identified the issue and working closely with our underlying carrier for the solution. Our team is deligently working on resolving this as soon as possible.
Posted Jan 06, 2020 - 09:42 PST

Update

The issue still currently under investigation at this point. A follow-up update will be provided as soon as we have further information.
Posted Jan 06, 2020 - 08:36 PST

Investigating

We are currentlyInvestigating a choppy call in UK and Amsterdam.
Posted Jan 06, 2020 - 08:08 PST
This incident affected: Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls.