As of 10:56 AM PST, the issue is solved and all traffic back to normal.
Posted Jan 06, 2020 - 10:56 PST
Update
Corrective action is in place and we are monitoring the situation very closely. We will update new status as soon as possible.
Posted Jan 06, 2020 - 10:52 PST
Monitoring
Corrective action is in place and we are monitoring the situation very closely.
Posted Jan 06, 2020 - 10:09 PST
Identified
We have identified the issue and working closely with our underlying carrier for the solution. Our team is deligently working on resolving this as soon as possible.
Posted Jan 06, 2020 - 09:42 PST
Update
The issue still currently under investigation at this point. A follow-up update will be provided as soon as we have further information.
Posted Jan 06, 2020 - 08:36 PST
Investigating
We are currentlyInvestigating a choppy call in UK and Amsterdam.
Posted Jan 06, 2020 - 08:08 PST
This incident affected: Telephony Infrastructure: Inbound Calls and Telephony Infrastructure: Outbound Calls.