This page shows the historical global uptime for Dialpad products. Uptime percentages are determined globally across the Dialpad platform and may not be indicative of individual customer experience. This page may be updated from time to time and is for informational purposes only. This page does not form any part of any terms of service for Dialpad products.
Individual customer experience may vary.
Last 30 days
Calling99.999%
Meetings99.999%
Contact Center99.999%
Messaging99.999%
Dialpad Ai99.999%
Workforce Management99.999%
Last 60 days
Calling99.949%
Meetings99.949%
Contact Center99.932%
Messaging99.949%
Dialpad Ai99.999%
Workforce Management99.999%
Last 90 days
Calling99.959%
Meetings99.959%
Contact Center99.959%
Messaging99.959%
Dialpad Ai99.999%
Workforce Management99.999%
Last 365 days
Calling99.989%
Meetings99.989%
Contact Center99.979%
Messaging99.989%
Dialpad Ai99.999%
Workforce Management99.999%
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We are still working with our team to get this issue resolved.
Posted Sep 15, 2020 - 05:34 PDT
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 15, 2020 - 05:27 PDT
Update
We are still working with our local partners to get this issue resolved.
Posted Sep 15, 2020 - 03:50 PDT
Update
We are continuing to work on a fix for this issue.
Posted Sep 15, 2020 - 02:29 PDT
Identified
We are currently experiencing degraded service for calls to Canada. Our team is working on resolving this as soon as possible.
Posted Sep 15, 2020 - 02:07 PDT
Investigating
We are investigating a reports of incoming calls to Canadian phone numbers with dead air. We are currently working with our underlying carrier to determine the root cause. A new update will follow asap!
Posted Sep 15, 2020 - 01:42 PDT
This incident affected: Telephony Infrastructure: Inbound Calls.