All Systems Operational
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
100.0 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
99.67 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
100.0 % uptime
Today
Messaging ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
99.95 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Meetings ? Operational
90 days ago
99.88 % uptime
Today
Contact Center ? Operational
90 days ago
100.0 % uptime
Today
Voice Intelligence Operational
90 days ago
99.94 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
99.95 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Dec 8, 2022
Resolved - This incident has been resolved by our local carrier partners.
Dec 8, 18:16 PST
Monitoring - A fix has been implemented and we are monitoring the results.
Dec 8, 17:07 PST
Update - We are continuing to investigate this issue with our carrier.
Dec 8, 13:37 PST
Update - we are continuing to work with our carrier.
Dec 8, 11:27 PST
Update - We are continuing to investigate this issue.
Dec 8, 08:56 PST
Update - We are continuing to investigate this issue.
Dec 8, 07:16 PST
Update - Our carrier is looking at their network records at this point in time
Dec 8, 04:55 PST
Update - We have involved our upstream carrier for further troubleshooting
Dec 8, 03:22 PST
Investigating - We are currently investigating this issue.
Dec 8, 02:00 PST
Dec 7, 2022
Resolved - workaround deployed and the incident has been resolved
Dec 7, 02:31 PST
Update - Dialpad Meetings has deployed a workaround to a screen-sharing bug present in Chrome version 108. The workaround will prevent Dialpad Meetings from sending corrupted screen-share frames, but at the cost of slightly degraded behaviour in low bandwidth or lossy network conditions. We are working with Google to resolve the bug in Chrome.
Dec 7, 00:56 PST
Monitoring - A workaround has been implemented and we are monitoring the results.
Dec 7, 00:23 PST
Update - We are continuing to work on a fix for this issue.
Dec 6, 23:30 PST
Update - We are continuing to work on a fix for this issue.
Dec 6, 22:28 PST
Update - The issue has been identified and a workaround is being implemented.
Dec 6, 21:52 PST
Identified - The issue has been identified and a fix is being implemented.
Dec 6, 21:25 PST
Update - We are continuing to investigate this issue.
Dec 6, 21:05 PST
Update - Please use our native app for screen sharing until we resolve this issue.
Dec 6, 20:38 PST
Update - We are continuing to investigate this issue.
Dec 6, 20:17 PST
Update - We are continuing to investigate this issue.
Dec 6, 19:49 PST
Update - We are continuing to investigate this issue.
Dec 6, 19:23 PST
Update - We are continuing to investigate this issue.
Dec 6, 18:54 PST
Update - We are continuing to investigate this issue.
Dec 6, 18:32 PST
Investigating - We are currently investigating this issue.
Dec 6, 18:31 PST
Dec 6, 2022
Dec 5, 2022

No incidents reported.

Dec 4, 2022

No incidents reported.

Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022

No incidents reported.

Nov 29, 2022

No incidents reported.

Nov 28, 2022
Resolved - The local provider has been able to correct the issue and calling is now operational
Nov 28, 11:34 PST
Identified - Our local carrier partner is still working to isolate the issue with the faulty equipment
Nov 28, 10:44 PST
Investigating - We are continuing to investigate this issue.
Nov 28, 09:46 PST
Identified - Our local carrier partner has isolated the issue to a faulty piece of equipment and is engaged with the vendor to resolve the issue.
Nov 28, 09:27 PST
Update - We are continuing to investigate this issue.
Nov 28, 08:40 PST
Update - We are continuing to investigate this issue.
Nov 28, 07:32 PST
Update - We are continuing to investigate this issue.
Nov 28, 06:24 PST
Investigating - We are currently investigating this issue.
Nov 28, 05:41 PST
Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.