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All Systems Operational

Uptime over the past 90 days. View historical uptime.
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
99.84 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
99.84 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
99.91 % uptime
Today
Application ? Operational
90 days ago
99.81 % uptime
Today
Contact Center ? Operational
90 days ago
99.47 % uptime
Today
Omnichannel ? Operational
90 days ago
100.0 % uptime
Today
Meetings ? Operational
90 days ago
99.84 % uptime
Today
Analytics ? Operational
90 days ago
99.96 % uptime
Today
API Platform ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Messaging ? Operational
90 days ago
99.82 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Dialpad Ai Operational
90 days ago
100.0 % uptime
Today
Google Cloud Platform Operational
90 days ago
99.83 % uptime
Today
Ai Agent ? Operational
90 days ago
99.95 % uptime
Today
Workforce Management Operational
90 days ago
99.93 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jul 3, 2025

No incidents reported today.

Jul 2, 2025
Some customers may be experiencing issues with contact centers
Resolved - This incident has been resolved.
Jul 2, 10:56 PDT
Update - Our mitigation has completed and operator status has recovered. We will continue to monitor.
Jul 2, 09:54 PDT
Monitoring - A mitigation has been applied and operator status will be recovering over time. We will provide an update when fully recovered.
Jul 2, 09:33 PDT
Identified - The issue is identified and we are working on a fix.

If you are affected, please try this potential workaround:
1) Disable post-call wrap-up: https://help.dialpad.com/docs/post-call-wrap-up-time#enable-postcall-wrapup-time
2) A contact center supervisor should select the relevant contact center in the app and manually set each affected agents' status to Available
Jul 2, 09:09 PDT
Update - We are continuing to investigate this issue.
Jul 2, 08:45 PDT
Investigating - We are currently investigating this issue.
Jul 2, 08:39 PDT
Customers may be experiencing issues with workforce management
Resolved - This incident has been resolved.
Jul 2, 10:41 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 2, 10:16 PDT
Identified - The issue has been identified and a fix is being implemented.
Jul 2, 10:01 PDT
Update - We are continuing to investigate this issue.
Jul 2, 09:56 PDT
Investigating - We are currently investigating this issue.
Jul 2, 09:56 PDT
Jul 1, 2025
Some customers may be experiencing issues with calling
Resolved - This incident has been resolved.
Jul 1, 16:37 PDT
Monitoring - We have identified the issue and have not seen recurrence. We will continue to monitor and root cause.
Jul 1, 11:40 PDT
Update - We have not seen recurrence of the issue, but are continuing to investigate the root cause.
Jul 1, 10:53 PDT
Update - The incident appears to have started at 16:30 UTC (9:30am Pacific) and ended 3 minutes later. We are investigating.
Jul 1, 09:43 PDT
Investigating - We are currently investigating this issue.
Jul 1, 09:43 PDT
Jun 30, 2025
Some customers may be experiencing issues with Dialpad Ai
Resolved - This incident has been resolved.
Jun 30, 14:49 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jun 30, 14:36 PDT
Identified - The issue has been identified and a fix is being implemented.
Jun 30, 11:22 PDT
Investigating - We are currently investigating this issue.
Jun 30, 11:16 PDT
Jun 29, 2025

No incidents reported.

Jun 28, 2025

No incidents reported.

Jun 27, 2025

No incidents reported.

Jun 26, 2025
Some customers may be experiencing issues receiving text messages
Resolved - This incident has been resolved.
Jun 26, 14:37 PDT
Monitoring - We believe the issue occurred earlier in the day with a certain numbers and was resolved by 18:00 UTC. We are continuing to investigate the underlying cause with our carrier partner.
Jun 26, 14:21 PDT
Update - We are continuing to investigate this issue.
Jun 26, 13:56 PDT
Investigating - We are currently investigating this issue.
Jun 26, 13:51 PDT
Jun 25, 2025

No incidents reported.

Jun 24, 2025

No incidents reported.

Jun 23, 2025

No incidents reported.

Jun 22, 2025

No incidents reported.

Jun 21, 2025

No incidents reported.

Jun 20, 2025

No incidents reported.

Jun 19, 2025

No incidents reported.

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