Update - We are currently investigating this issue.
Apr 13, 2024 - 08:25 PDT
Update - We are currently investigating this issue.
Apr 13, 2024 - 06:57 PDT
Investigating - We are currently investigating this issue.
Apr 13, 2024 - 05:45 PDT
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
100.0 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
99.98 % uptime
Today
Contact Center ? Operational
90 days ago
100.0 % uptime
Today
Contact Center - Digital Channels ? Operational
90 days ago
100.0 % uptime
Today
Meetings ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Messaging ? Operational
90 days ago
99.98 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Voice Intelligence Operational
90 days ago
99.94 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 13, 2024

Unresolved incident: Deskphones not receiving calls.

Apr 12, 2024
Resolved - This incident has been resolved.
Apr 12, 22:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 22:16 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 12, 22:05 PDT
Investigating - Higher database latency is causing elevated error rates in calls, UI and APIs. Dialpad is working with Google Cloud to root cause and mitigate the issue.
Apr 12, 20:29 PDT
Resolved - This incident has been resolved.
Apr 12, 14:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 13:44 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 12, 13:39 PDT
Investigating - We are currently investigating this issue.
Apr 12, 13:27 PDT
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Resolved - This incident has been resolved.
Apr 8, 15:00 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 13:19 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 11:39 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 10:08 PDT
Update - We are continuing to work on a fix for this issue.
Apr 8, 08:55 PDT
Identified - The issue has been identified and a fix is being implemented.The impact is Ai recap will be delayed
Apr 8, 08:55 PDT
Resolved - This incident has been resolved.
Apr 8, 13:32 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 13:05 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 13:03 PDT
Investigating - We're currently investigating an issue causing Increased Realtime ingestion delay
Apr 8, 12:45 PDT
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

Apr 4, 2024

No incidents reported.

Apr 3, 2024

No incidents reported.

Apr 2, 2024

No incidents reported.

Apr 1, 2024

No incidents reported.

Mar 31, 2024

No incidents reported.

Mar 30, 2024

No incidents reported.