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All Systems Operational
Uptime over the past 90 days. View historical uptime.
Telephony Infrastructure: Inbound Calls ? Operational
90 days ago
100.0 % uptime
Today
Telephony Infrastructure: Outbound Calls ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Local Numbers ? Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Toll-Free Numbers Operational
90 days ago
100.0 % uptime
Today
Carrier Networks: Messaging ? Operational
90 days ago
100.0 % uptime
Today
Application ? Operational
90 days ago
99.98 % uptime
Today
Contact Center ? Operational
90 days ago
100.0 % uptime
Today
Contact Center - Digital Channels ? Operational
90 days ago
100.0 % uptime
Today
Meetings ? Operational
90 days ago
100.0 % uptime
Today
Analytics ? Operational
90 days ago
100.0 % uptime
Today
Integrations Operational
90 days ago
100.0 % uptime
Today
Messaging ? Operational
90 days ago
99.98 % uptime
Today
Website Operational
90 days ago
100.0 % uptime
Today
Voice Intelligence Operational
90 days ago
99.94 % uptime
Today
Google Cloud Platform Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Past Incidents
Apr 19, 2024

No incidents reported today.

Apr 18, 2024

No incidents reported.

Apr 17, 2024

No incidents reported.

Apr 16, 2024

No incidents reported.

Apr 15, 2024
[Degradation] Inbound and Outbound calls are failing.
Resolved - This incident has been resolved.
Apr 15, 05:08 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 15, 02:42 PDT
Update - We are continuing to investigate this issue.
Apr 15, 02:21 PDT
Investigating - We are currently investigating this issue.
Apr 15, 02:03 PDT
Apr 14, 2024

No incidents reported.

Apr 13, 2024
Deskphones not receiving calls
Resolved - This incident has been resolved.
Apr 13, 10:26 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 13, 09:46 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 13, 09:45 PDT
Update - We are currently investigating this issue.
Apr 13, 09:39 PDT
Update - We are currently investigating this issue.
Apr 13, 08:25 PDT
Update - We are currently investigating this issue.
Apr 13, 06:57 PDT
Investigating - We are currently investigating this issue.
Apr 13, 05:45 PDT
Apr 12, 2024
Elevated error rates
Resolved - This incident has been resolved.
Apr 12, 22:22 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 22:16 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 12, 22:05 PDT
Investigating - Higher database latency is causing elevated error rates in calls, UI and APIs. Dialpad is working with Google Cloud to root cause and mitigate the issue.
Apr 12, 20:29 PDT
Missing result in Contact search
Resolved - This incident has been resolved.
Apr 12, 14:24 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 12, 13:44 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 12, 13:39 PDT
Investigating - We are currently investigating this issue.
Apr 12, 13:27 PDT
Apr 11, 2024

No incidents reported.

Apr 10, 2024

No incidents reported.

Apr 9, 2024

No incidents reported.

Apr 8, 2024
Ai Recaps slow to load
Resolved - This incident has been resolved.
Apr 8, 15:00 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 13:19 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 11:39 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 10:08 PDT
Update - We are continuing to work on a fix for this issue.
Apr 8, 08:55 PDT
Identified - The issue has been identified and a fix is being implemented.The impact is Ai recap will be delayed
Apr 8, 08:55 PDT
Analytics and Live Dashboard realtime data delayed for "Today"
Resolved - This incident has been resolved.
Apr 8, 13:32 PDT
Monitoring - A fix has been implemented and we are monitoring the results.
Apr 8, 13:05 PDT
Identified - The issue has been identified and a fix is being implemented.
Apr 8, 13:03 PDT
Investigating - We're currently investigating an issue causing Increased Realtime ingestion delay
Apr 8, 12:45 PDT
Apr 7, 2024

No incidents reported.

Apr 6, 2024

No incidents reported.

Apr 5, 2024

No incidents reported.

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